FAQ

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Do you deliver across the whole UAE?

Yes, we deliver to all seven emirates. See our Shipping Policy for delivery timeframes.

Can I get bulk or trade pricing?

Yes — contact us via WhatsApp or the “Request a Quote” button for competitive bulk and project pricing.

What payment methods do you accept?

We accept major credit/debit cards and other checkout payment options available at checkout.

Are your products genuine and warrantied?

Yes, we only stock genuine products from trusted, authorized brands, with manufacturer warranties where applicable.

Do you offer same-day dispatch?

In-stock items are typically dispatched the same or next business day. See our Shipping Policy for full details.

Can I set up a business/trade account?

Yes — contact our sales team via WhatsApp or the Contact page to discuss trade account options.

What is your return policy?

See our Returns & Refunds page for full details on eligibility and how to start a return.